Third Party Money Transfers

For Retro or Link customers, using the “To Someone Else” payment feature allows you to transfer money to third parties from your 100% Offset facility* to any BSB and Bank Account from your Mobile App. Follow the steps below to learn how to transfer money using this feature.

*Payments made to a BSB and Account Number can take up to two business days.

  1. Tap Pay from the bottom of the dashboard.
  1. Choose To someone else from the options that appear.
  1. View any existing favourites you have saved, or tap Create.
  1. Enter the Account name, BSB and Account Number, then tap Continue.
  1. Choose the account you wish to transfer from using the Pencil icon, then enter the amount and whether you wish to do it now, later, or make it a recurring payment.
  1. Once you are comfortable with what you have entered, tap Continue. The app will ask you to do one final check of the information, with the option to make it a favourite payee by tapping the Star icon.
  1. Tap Complete transfer to process the To Someone Else payment.